You inspired us to become better. . . .Dr. Ronni Ephraim, Chief Instructional Officer, Elementary, Los Angeles Unified School District
Your knowledge and abilities as a consultant [to higher education] are unsurpassed . . . Dr. Sheila Fournier-Bonilla, Chairperson of the Organization and Management Department, Capella University
You have an excellent grasp of strategic management (planning and change) . . . and a keen knowledge of organizations and human nature. Bob Arthur, CEO, The Success Institute
Your ability to ask the questions that help us get to the meat of what we are trying to do, and then to step back and allow us to take ownership of the process is invaluable. . . . Lori Reeves, Senior Vice President of Operations, Financial Partners Credit Union
Inspired by your positive attitude, we believe that we can implement your suggestions successfully and quickly. Richard Alonzo, Superintendent – Local District 4, Los Angeles Unified School District
[You have] a deep and unique understanding of the issues facing educational organizations today. Dr. Bernard J. Luskin, Executive Vice President, Fielding Graduate University
You bring clarity and perspective to your clients who benefit from your ability to create consensus and value. You are a thoughtful, intelligent and articulate change leader for any organization. Mark Haas, Board Chair, Institute of Management Consultants USA
We recommend his approach to any type of change in any organization. It works so well for everything that is forward thinking and the process is becoming a “way of life” for all departments. Judy McCartney, CEO, Orange County’s Credit Union

CEO Testimonials about Dr. Drumm McNaughton CMC® and
The Change Leader, Inc.

Dr. Bernard J. Luskin, Executive Vice President, Fielding Graduate University
"[You] listen carefully to all sides, reflect, and then put forth unique solutions . . . [You have been] instrumental in developing pedagogy's for delivery of quality education online . . ."

Dr. Sheila Fournier-Bonilla, Faculty Chair, Leadership, Organization and Management Dept., Capella University
"Your knowledge and abilities as a consultant are unsurpassed. . . .You understand this requirements and intricacies of developing and implementing strategies and tactics for successful online program, including the accreditation process.  Those so gifted with this knowledge are rare indeed."

Ronni Ephraim, Chief Instructional Officer, Elementary, Los Angeles Unified School District
"You inspired us to become better. . . .Your ability to easily create trust and rapport helped you to get the root of the issues . . . you gave us invaluable recommendations which we can put into effect to improve performance while reducing costs. . . .You understood the political climate in which we operate, and were sensitive to that in your recommendations and working with people."

Richard Alonzo, Superintendent, Local District 4, Los Angeles Unified School District
"Your final report contained both a thorough analysis of our concerns and solid recommendations for developing more coherence in our programs and instruction. Inspired by your positive attitude, we believe that we can implement your suggestions successfully and quickly."
"I am impressed with your skills and abilities, and look forward to further assistance from you in making the changes we have long needed."

Lori Reeves,  Senior VP of Operations, Financial Partners Credit Union
"Your ability to ask the questions that help us get to the meat of what we are trying to do, and then to step back and allow us to take ownership of the process is invaluable. You really helped us to clearly define eBusiness as it relates to our business. You helped us move away from a "technology" driven strategy... to a much more strategic "business" strategy."

Bob Arthur, CEO, The Success Institute
"You have an excellent grasp of strategic management (planning and change), a broad understanding of marketing and sales, and a keen knowledge of organizations and human nature. Your coaching, leadership, and guidance were much appreciated, and I would strongly recommend you to anyone for developing and implementing strategic management (both planning and change) programs, operations, or eBusiness programs anywhere."

Nigel Hook, CEO, Dataskill, Inc.
"Drumm has the rare ability to stimulate an intensive examination of his client's hopes and aspirations without inserting their own solutions. His guidance and encouragement throughout this process have been a major contribution to the quality of our Strategic Plan as well as our implementation plan."

Judy McCartney, President/CEO, Orange County's Credit Union
"eCommerce, eBusiness, B to B, Channel Parity.....We called upon Drumm McNaughton and Steve Haines to take us through the systems thinking approach to eBusiness strategic planning.  Thanks to their efforts, eBusiness will become a part of the regular credit union strategic plan, as it is already part of our everyday work at OCCU. We recommend their approach to any type of planning"

Ken Hugins, Treasurer, City of Escondido, and President, Hugins Associates, CPA/Financial Advisors
"We have been fortunate that Dr. Drumm McNaughton was here to assist us as our strategic planning consultant and facilitator. Drumm's guidance and encouragement throughout this process have been key to the development of our Strategic Plan as well as our implementation plan. I would strongly recommend any organization use them to guide their process. He truly knows how to 'make visions take flight.'"

Damita Robinson, Senior Vice President, Andrews Federal Credit Union
"You are knowledgeable about how organizations develop and implement business strategies - you see the big picture, and can analyze how all the pieces fit together.  Such a skill one person is rare. . . . I would not hesitate to recommend you for organizations desiring to redesign their HR and hiring processes."

Joe Schroeder, CEO, Financial Partners Credit Union
"I'm excited about the tremendous progress we've made with your help towards a new eCommerce plan. You really have helped us integrate this plan with the strategic plan of the credit union. Your help was vital to create a plan that is solution driven and adaptable."

Debra Wolf, VP of eCommerce, Financial Partners Credit Union
"Your lead has allowed us to place direct focus on the technology/eBusiness part of our organization. Both the process and findings were profound in that we discovered unique yet complementary (to our corporate) strategic actions, plan and items."

Mike Larscheid, Director, US Navy Public Works Field Support Office/Naval Facilities Engineering Command
"I thought the Strategic Planning sessions last week went extremely well and I am pleased with the progress the group has achieved."